VitalManLift
Course office
Jl. Jenderal Sudirman No. 52, Jakarta, DKI Jakarta 12190, Indonesia
Monday to Friday, 9:00 AM – 6:00 PM
+62 21 5116 0447 [email protected]
Reach the team
Questions about an ingredient, a listed format or something that looks out of date all go to the same inbox. We are based in Jakarta and we answer in English. There is no call centre and no ticket queue. Messages are read by the people who write the pages, which means a specific question tends to get a specific answer.
Where we sit
We read questions about natural supplements for men, vitamins and minerals for men, and the format notes behind energy and endurance supplements. If you would rather write than use the form, the address below reaches the same people.
Sudirman, Central Jakarta — visits by appointment only.
Mon–Fri, 9:00–18:00
What to send us
Ingredient questions, label questions and corrections are the three things we handle most. If you are comparing two formats and want to know which fits a routine, describe your week briefly and we will point you at the relevant page. If a listed pack size or format has changed since we wrote about it, send the link and what you found instead. Specific messages get useful replies.
Most common
Tell us which ingredient or which line on the label you are looking at, and what you already know about it. If you are building a routine with vitamins and minerals for men, say which format you are considering — a tablet, a capsule or a blend — because the form often decides the timing, not the ingredient.
If your question is about one ingredient only, the ingredient library is usually faster than waiting on an email.
Browse the ingredient libraryRoutine fit
Describe a normal working week — when you eat, when you train, when you sleep — and we will tell you which of the listed formats reads best against it, or which page already answers it.
Read first
Send the page and the sentence. Corrections jump the queue.
What we cannot help with
We cannot tell you whether a supplement is right for a medical condition, we cannot advise on anything a qualified professional has given you, and we do not sell or ship products. If your question is about your own health rather than about a formula, a pharmacist or your doctor is the right person. We will say so plainly rather than guessing.
Not medical advice. Anything a qualified professional has already given you stays with them.
Not a storefront. We do not take orders, hold stock or handle delivery of any format.
Not a call centre. Replies come from people who write the pages, in their own time.
Not a promise. If we do not know, we will say that instead of inventing an answer.
Corrections get priority
If you are reporting an error, say so in the subject line and include the page and the sentence. A label photo or a marketplace link helps more than a description. Corrections are read before general questions and typically answered within two working days. When a correction changes a page, the page gets updated. We would rather fix something fast than defend it.
Report a correctionWhat makes a correction useful
Response times, honestly
General questions usually get an answer within three to five working days. Corrections are faster. During busy periods it can take longer, and if a week passes without a reply, send a short follow-up rather than assuming the message was ignored. We do not use an auto-responder to pad the wait, and we do not promise same-day answers we cannot keep.
Correction with a page and a sentence
Within 2 working days
Ingredient or label question
3–5 working days
Routine or format question
3–5 working days
Short follow-up after a quiet week
Same week
Weekends and Indonesian public holidays fall outside the window. A follow-up on an existing thread reaches the same person who read the first message.
Send it in
The form on this page asks for a name, an email address and your message. If you would rather not use a form, the same inbox accepts messages sent directly, and the address is listed alongside it. Either route reaches the same people. Include the page URL if your question is about something specific, and we will have the context before we reply.
Or write directly
Send the same message to the address below and it lands in the same inbox. Useful if you want a copy in your own mail client.
[email protected]Before you write
One last thing
You do not need to write a polished message. Tell us what page you were on, what you were trying to compare, and what looked unclear or out of date. That is enough for us to reply with something you can actually use — whether it is men's health support, healthy lifestyle products, or the small print behind popular products for men.
Better than waiting
Two of the questions we receive most already have pages. Start there, and write to us only if the answer is still missing.